In a thought-provoking episode of the CRE with Coldwell Banker Commercial Worldwide Podcast, Dan Spiegel, senior vice president, and managing director of Coldwell Banker Commercial, engages in a captivating conversation with Kate Lister, president of Global Workspace Analytics, on the future of office dynamics, the transition to hybrid work models, and the evolving demands of employees.

Understanding the Shift:

Kate Lister brings a wealth of experience from her role at Global Workspace Analytics, a research-based consulting firm dedicated to optimizing workplace strategies. Having spent two decades in the industry, Lister shares profound insights into the transformations triggered by the pandemic. She emphasizes, "The pandemic didn’t cause real estate problems and workplace complaints; it revealed them." 

Employee Preferences:

Lister delves into the nuances of employee preferences, noting that while many individuals favor remote work due to issues like temperature, noise, and interruptions in traditional office settings, there remains a significant portion (30%) who thrive in an office environment. She stresses the importance of understanding who will be present in the office and fostering a conducive atmosphere for collaboration and productivity.

Key Factors for Employers:

When determining the most suitable work environment model, Lister emphasizes the need to consider various factors, including the type of work, employee demographics, and tenure at the company. She highlights the significance of providing private spaces within offices for individual work alongside collaborative areas.

Impact of Office Building Offerings:

The discussion extends to the impact of office building amenities on meeting market demands. Employees now prioritize quality office spaces equipped with amenities such as clean air quality, quiet workspaces, outdoor areas, and access to technology. As the expectations of employees evolve, owners and operators must adapt to provide spaces that cater to these needs.

Post-Pandemic Considerations:

In the wake of the pandemic, sustainability initiatives, childcare offerings, and technological infrastructure have emerged as critical considerations for owners and operators. The focus on sustainability includes leveraging reclaimed materials and minimizing the environmental footprint of office spaces. Additionally, flexibility in hybrid work arrangements to accommodate childcare needs and seamless technology integration have become imperative.

The Road Ahead:

As the conversation concludes, it becomes evident that the future of the offices remains uncertain, sparking ongoing dialogue and exploration. While remote work offers flexibility, the office continues to play a crucial role in fostering collaboration, social interactions, and creativity. Lister suggests that incorporating elements of fun, such as gyms or communal dining spaces, can enhance the appeal of office environments and promote employee engagement.

To listen to the full conversation, please listen to this episode with Kate Lister at

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